Welcome to Light Bulbs Shop! These Terms and Conditions govern your use of our website, christmastreelight-us.com, and your purchases of our products. By accessing our site or making a purchase, you agree to these terms. Please read them carefully, as they outline the rights and responsibilities of both you (the user) and us (Light Bulbs Shop). Our goal is to ensure a magical and hassle-free holiday decorating experience for all our customers.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the website only for lawful purposes and not engage in any fraudulent activities.
  • Respect our intellectual property and not copy, distribute, or misuse any content from the site without permission.
  • Be responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Comply with all applicable laws and regulations in your jurisdiction when using our services.

If you violate these obligations, we may suspend or terminate your access to the site.

2. Product and Service Description

Light Bulbs Shop specializes in Christmas tree lights designed for various tree sizes, as listed in our website menu (e.g., 1-2 1/2′, 3-3 1/2′, up to 10′ and taller). Our products are crafted to enhance your holiday decorations with quality and reliability. Key features include:

  • Compatibility with specific tree heights to ensure optimal lighting coverage.
  • Energy-efficient designs for safe and long-lasting use.
  • Original packaging that includes all necessary tags and instructions.

We strive to provide accurate product descriptions and images on our website. However, slight variations in color or design may occur due to screen settings or manufacturing processes. If you have questions about a product, please contact us before purchasing.

3. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number via email once your order ships. We ship worldwide, excluding Asia and some remote areas, as noted on our site.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

By placing an order, you authorize us to charge the total amount to your selected payment method. All prices are listed in US dollars and include applicable taxes unless stated otherwise.

Shipping Options

  • Standard Shipping: Costs $12.95 and delivers within 10-15 business days after shipping via DHL or FedEx.
  • Free Shipping: Available on orders over $50, delivering within 15-25 business days after shipping via EMS.

Delivery times may vary during peak holiday seasons. We are not liable for delays caused by carriers or unforeseen circumstances.

Cancellations and Changes

You may cancel or modify your order within 24 hours of placement by contacting our customer service. After this period, orders cannot be changed as processing begins.

4. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Light Bulbs Shop and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. Our returns policy is as follows:

  • Eligibility: Returns and exchanges are accepted within 15 days of receipt. Items must be unused, in original packaging with tags attached, and accompanied by proof of purchase.
  • Non-Returnable Items: Opened or used light sets, products without original packaging, and custom orders cannot be returned due to seasonal and hygiene reasons.
  • Process: Contact us at [email protected] to initiate a return. We will provide a Return Authorization Number and instructions. Return shipping costs are your responsibility unless the return is due to our error.
  • Refunds: Refunds are issued to the original payment method within 5-10 business days for cards and 3-5 days for PayPal. Original shipping fees are non-refundable unless the return is due to our error.
  • Exchanges: Exchanges for different products require return processing; you are responsible for any price difference and shipping costs.

For damaged or defective items, contact us immediately with photos and order details for a replacement at no cost.

6. Limitation of Liability

Light Bulbs Shop is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, such as loss of profits or data. Our total liability is limited to the purchase price of the product in question. We are not responsible for issues caused by misuse, alterations, or factors beyond our control, including carrier delays.

7. General Provisions

Governing Law

These terms are governed by the laws of the United States and the state of South Carolina. Any disputes will be resolved in the courts of Sumter County, SC.

Changes to Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of the revised terms.

Contact Information

If you have questions about these terms, contact us:

  • Email: [email protected]
  • Address: Light Bulbs Shop, 3779 Java Lane, North Sumter, US 29150

We typically respond within 1-2 business days. Thank you for choosing Light Bulbs Shop for your holiday decorating needs! 🎄

Effective Date: These Terms and Conditions are effective as of the date of your first use of the website or purchase. Last updated: [Insert Date].